【世界最大のHRテクノロジーカンファレンス HR Technology Conference & Expo提携記事】 Vol.40 AIとVRを活用して従業員体験を向上させるには

Tyrone Smith Jr. | February 2, 2021
■ブライアン・シャーマン氏による、本記事のサマリ
昨今、会社に愛着を持った生産性の高い従業員を定着させるため、一人ひとりに応じた従業員体験(EX)というコンセプトに注目が高まっています。従業員のニーズに継続的に応えていくために、AIとバーチャルリアリティ技術はどう活用できるでしょうか?

How AI tech and virtual reality can help boost employee experience

In an increasingly competitive business environment, professionals are being pushed to improve on all fronts. Customers continue to demand more convenient and customized care, the job market is dominated by experienced college graduates and established individuals alike, and technology is constantly evolving–there simply is no time to falter in resolve or skill. In a global economy with employee and customer pools that are no longer confined to physical borders, employees must utilize every tool at their disposal to thrive. Smart employers will do everything they can to support this growth, and AI technology and virtual reality training solutions are quickly becoming indispensable in the quest to create a personalized employee experience designed to promote success.

The Importance of a Personalized Employee Experience

The employee experience is no longer a “one size fits all” option. In fact, it is quickly becoming vital to create an environment tailored to specific employees in order to not only optimize their productivity but to keep them happy in their positions. The latter point is an often overlooked one, and it’s important to note that an increasing number of employees are willing to leave their current positions if they aren’t satisfied. And while the employee pool might not lack qualified candidates, routinely replacing employees can be quite expensive.

A personalized employee experience caters to an individual employee’s strengths and weaknesses, enabling them to grow professionally and keeping them engaged with their work, both of which are quite important to the long term health of an organization.

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プロフィール

グラマシー エンゲージメント グループ株式会社 代表取締役 ブライアン シャーマン

米国ニューヨーク市人事コンサルティング会社にて日系企業(NY・LA)を対象に人事コンサルタントとして従事。その後米国住商情報システムにて人事総務部長に就任。在米日系企業が抱える人事の現場を内と外の視点で支える。来日後は株式会社ファーストリテイリングでのグローバル人事業務に参画。欧米露アジア拠点の人事マネジメント業務に従事。2010年グラマシーエングージメントグループ株式会社設立。現在は、日本企業の人事のグローバル化をサポートするコンサルタントとして活躍中。

米国ニューヨーク州出身、米国Williams College卒業
2007年にSHRM、Senior Professional Human Resources (SPHR)資格取得、早稲田大学トランスナショナルHRM研究所 招聘研究員